Privacy Policy
Our Commitment to Privacy
The Heracles Group respects the privacy of every visitor to our website and every user of our mobile apps. Your privacy is our priority, and we go to great lengths to protect it. This Privacy Policy describes how we collect and use information about our online visitors. We know you care about your information and we want you to be fully informed about our practices.
This Policy may be changed or updated from time to time. By visiting The Heracles Group website or using one of our mobile apps, you accept the practices described in this Policy.
The Data We Collect
Our websites and mobile apps provide convenient ways for you to access our services and learn about important opportunities and events. We collect information about our online visitors and use this information to process their transactions. We do not sell or provide visitor information to other organizations.
When you use our website or apps to make a financial contribution, sign up to volunteer, or simply to request information, we may ask you for your name, address, phone number(s), and other information relevant to the topic. We will ask for standard credit card information when you make a financial donation.
We also collect non-personal information about our online visitors using “cookies”, pixels, web beacons, and other technologies that operate automatically when you visit our website. We use this information to give our website visitors a more relevant online experience and to help us make website improvements. The information helps us understand which parts of our websites are the most popular, where our online visitors are going, and how long they spend there. If you do not want us to collect information using cookies, you can disable this function in your browser. If you block cookies from us, however, you may not be able to see personalized content and our website may not function optimally.
How We Secure Data
We use a variety of security measures to protect your data. We maintain physical, electronic and procedural safeguards to help prevent unauthorized access to and improper use of personally identifiable information.
We protect the security of credit card transactions using a number of measures such as encryption, access controls, network firewalls, and physical security. These measures make it extremely difficult for anyone to intercept the credit card information you send to us. When we work with other companies to process credit card transactions, those companies also use encryption and other appropriate security measures.
No website or electronic data can ever be completely secure, but we are always working to maintain up-to-date and appropriate security mechanisms.
How We Use Your Information
If you provide The Heracles Group with personal information when you visit our websites or use our mobile apps, we may use the information in our programs and activities. We may enter your information into one of our databases so we can contact you to obtain your input, provide information about our programs and events, request donations, or provide a more personalized online experience.
The Heracles Group does not sell, trade, or share our donors’ personally identifiable information with any other entity, except as described below. We do not send mailings to our donors on behalf of other organizations unless the donor has given us specific permission to do so.
On occasion, The Heracles Group may share your information with our vendors and other partners that help us with our activities and programs. For example, we share information with vendors that help us fulfill orders, manage data, and process donations and credit card payments. These vendors are bound by strict confidentiality rules and are permitted to use the information only to support Heracles operations. We also disclose information as required by law.
We Care About Doing It Right
The Heracles Group is committed to accuracy and precision in processing your information. We have procedures to check for errors, and our systems are periodically audited to make sure we process your information securely and accurately.
Note to Parents About Our Privacy Policy
The Heracles Group does not intentionally collect personal information from people under age 13.
Contact Us About Privacy
If you have questions about this Privacy Policy or if you would like to review your information or make corrections, you may send us an email at info@theheraclesgroup.org or write to:
The Heracles Group
806 Hastings Street, Suite B
Traverse City MI 49686
